Refund Policy

We offer a 100% money back guarantee - so if you're not happy with our hair oil, then email us at hello@joonhairecare.com to find out how to send it back to us. If you receive a faulty or damaged product, you can return your order within 30 days of purchase to our warehouse for a speedy replacement. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return delivery. So, if you would like to return your product for FREE, please do contact us prior to sending it back to us at hello@joonhairecare.com and include your order confirmation number in the subject line.